Privacy Policy

Last updated: April 2026

This privacy policy explains how Forklift Battery Chargers collects, uses, and protects the personal information you provide when using our website.

1. Our Commitment

Customer information is only used for shipping or contacting customers about credit card verification, shipping questions, product issues, and similar order-related matters. All information collected from customers is confidential.

Names, addresses, email, phone numbers, and credit information are not sold, traded, or shared. Information will not be used for future solicitation.

2. Data Controller

Forklift Battery Chargers, based in Oregon, United States, is responsible for the processing of personal data collected through this website.

• Email: [email protected]
• Website: forklift-battery-chargers.com

3. Information We Collect

We collect the following types of personal information based on your interactions with our site:

Identification Data

• Full name.
• Email address.
• Phone number.

Shipping Data

• Delivery address (street, city, state, ZIP code).
• Additional delivery notes.

Transaction Data

• Order history and purchases.
• Payment method used (we do not store credit or debit card data; these are processed directly by our payment processor, Hurricane Payments).

Browsing Data

• IP address.
• Browser and device type.
• Session and preference cookies.

4. How We Use Your Information

Your personal data is used to:

• Process, manage, and track your orders.
• Contact you about credit card verification, shipping questions, and product issues.
• Send purchase confirmations, shipping updates, and transaction-related notifications.
• Manage your user account and preferences.
• Handle returns, refunds, and claims.
• Comply with legal and contractual obligations.

5. Your Rights

You have the following rights regarding your personal data:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Delete your data when it is no longer necessary for the authorized purpose.
• Request portability of your data where applicable.

To exercise any of these rights, contact us at [email protected].

6. Third-Party Service Providers

We share your data with the following third parties who act as data processors under confidentiality agreements:

We do not sell, rent, or share your personal data with third parties for advertising or marketing purposes.

7. Data Retention

• Account data: While your account is active, or until you request deletion.
• Transaction data: Up to seven (7) years for tax and accounting compliance.
• Browsing/cookie data: According to the duration of each cookie (see cookies section).

8. Security Measures

We implement technical and organizational security measures to protect your personal data, including:

• Encrypted connections via HTTPS/TLS.
• Passwords stored with secure hashing algorithms (never in plain text).
• Payment processing through Hurricane Payments, a PCI-DSS compliant processor, without us having access to your card data.
• Role-based access controls for staff.
• Regular data backups.

9. Cookies

• Essential cookies: Required for site functionality (user session, shopping cart, theme preferences).
• Performance cookies: Help us understand how visitors interact with the site to improve it.

You can configure your browser to reject cookies or receive an alert when they are sent. Note that disabling essential cookies may affect site functionality (e.g., the shopping cart).

10. Children's Privacy

Our website is intended for persons aged eighteen (18) and older. We do not knowingly collect personal data from minors.

11. Changes to This Policy

Forklift Battery Chargers reserves the right to modify this privacy policy at any time. Changes will be published on this page with the corresponding update date.

12. Contact

For any questions or requests related to your personal data, contact us:

• Email: [email protected]